Rabu, 27 November 2013

The Problem in Learning English Language

Perhaps, some or many people reasoned to not learn a new language or give up after they start. because learning a language that's pretty difficult.

People who have grown accustomed to only one language often find it difficult to understand the concept of what is necessary to learn other languages and feel that it is difficult to understand.

As I may have been familiar with Indonesian language, it's hard enough to learn it, maybe because of the unfamiliar, something that's easy to do it if we are already familiar with what we do. Maybe I should be more enterprising and accustomed again to study it.

I think the problem about language learning here I have an example, when there are other people speaking English, I was able to catch his talk maybe although only a little, and to respond to, I was quite difficult to construct in English and may be a bit awkward to say it because maybe I'm not used to speaking English.


The second problem may be when I was arranging this writing, I have not been able to use Word order and the correct tenses. learning English or a second language requires not only the intelligence of the mind, but it takes time and a little patience.

Complain Letter and Response

Margonda
Depok, Jawa Barat
dimaspermana.dp@gmail.com


November, 17 2013


Mr. Smith
Dalton Bar and Grill
Kemang
South Jakarta


Dear, Mr.Smith

I am writing this letter to bring your attention that I am not satisfied with your quality of service provided  at Dalton Bar and Grill. Am talking about your services I took on 15/11/2013 and I want to let you know I was very upset with your staff performace. They use to deal with me quite inefficiently and did not show their interest which they must show while dealing with regular customer.

I have been a regular client of your business but now know i am completely disappointed. I expect quality services from you and request you to address this issue with immediate attention. I expect full compensation and look forward to your replies within shortest time.

Your Sincerely,

Dimas Permana


  
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Thank you for making your time to communicate to us about our staff performance. We have every desire to address your needs and to provide the best solution and services for you.

On behalf of Dalton Bar and Grill staffs and Mr.Smith, we are truly sorry about our service and will gladly take responsibilities by providing what you have asked in the previous letter. In addition, we will evaluate our service so we can prevent this problem from occuring again in the future.


Please accept our sincere apology for any trouble or incovenience we have caused to you. Again, we highly appreciate your feedback as it will assist us to become better at providing products and services. As with any business like ours, the best advertising we can have is from the mouth of our satisfied customer. It’s our goal to retained you to be a satisfied customer and will gladly to serve you again in the future.


Thank you,


Dalton Bar and Grill



Kemang, Daltonbar.uk